Troubleshooting
Sign in & opening Orchestrate
| What you see |
What to do |
| Stay on Sign in |
Check username/password and the Studio URL |
| Organization sign-in error |
Sign in to Studio again; if the problem continues, contact your administrator |
| Orchestrate tile Not enabled |
Switch project (example: AI Project) or ask an admin to enable the tool |
| Unavailable / timeout |
Wait, click Retry. Ask ops if the service is up |
| Wrong pipelines |
Confirm the project in the top bar |
Create & run
| What you see |
What to do |
| Run fails immediately |
Wait a minute (new jobs need a short time to register) and try again |
| Train error about target |
CSV needs a column named label |
| Long “running” time |
Normal for a full pipeline; use Run History |
| Predict empty / error |
Pipeline must have Succeeded; JSON must match your CSV columns and omit label |
Artifacts & audit
| What you see |
What to do |
| No download link |
Use the download action on the row |
| Two different Audit pages |
Use the tab inside Orchestrate for pipeline actions |
If a service error continues, record the time, pipeline name, run ID, and visible message before contacting PowerMind support.
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